You can also refer to the following article for more information I would also suggest you to update the latest driver for the USB Dongle from manufacturer website. Step 4: Restart the computer, and Windows will reinstall all the USB drivers. Step 3: Right Click on all the USB devices and select Uninstall. Step 2: Press Windows + X keys and select Check if the device is getting detected under Reinstall the driver (make sure that the dongle is still connected): If the issue persist, connect the dongle to the port, go to device manager and uninstall all the USB drivers. If you haven't tried, try connecting the USB dongle to a different USB port and check if it fixes the issue. Step 4: Follow the on screen instructions. Step 2: Click on View all from left side panel of the screen. Start button, and select the top most search result. Step 1: Type Troubleshooting in the search box next to Method 1: Run the Hardware and Devices troubleshooter by following the steps below, and check if the issue is resolved. We appreciate your interest in Windows 10. Thank you for posting on Microsoft Community.
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